Last updated: July 2, 2026
KGEAR U.S (“KGEAR”, “we”, “us”, or “our”) operates the website kgearus.to (the “Site”). This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. By using the Site or placing an order, you agree to the practices described here.
1. Information We Collect
Information you provide to us:
- Contact and identity details — name, email address, phone number.
- Billing and shipping addresses.
- Order details — products purchased, order value, and order history.
- Account credentials if you create an account.
- Marketing preferences — whether you have opted in to receive marketing email.
- Any information you provide when you contact us for support.
Information collected automatically:
- Device and connection data such as IP address, browser type, and operating system.
- Usage data such as pages visited, referring pages, and interactions with the Site.
- Cookies and similar technologies (see “Cookies & Tracking” below).
Payment information: Payments are processed by our third-party cryptocurrency payment provider (Blockonomics). We do not collect or store your wallet credentials or private keys. Transaction confirmations are shared with us to fulfil your order.
2. How We Use Your Information
- To process, fulfil, and ship your orders and provide order updates.
- To create and manage your account.
- To provide customer support and respond to your enquiries.
- To send marketing communications where you have given consent (see below).
- To improve and secure the Site, prevent fraud, and comply with legal obligations.
3. Marketing Communications & Consent
We send marketing email (offers, product updates, and news) only to people who have explicitly opted in — for example by ticking a consent box at signup, checkout, or in a pop-up, or by confirming a double opt-in email. We never add you to marketing lists without your consent.
You can unsubscribe at any time using the link in the footer of any marketing email, or by contacting us at admin@kgearus.to. Unsubscribing from marketing does not affect transactional emails (such as order and shipping confirmations), which are required to service your orders.
4. Cookies & Tracking
We use cookies and similar technologies to keep your shopping cart working, remember your preferences, understand how the Site is used, and improve performance. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.
5. How We Share Your Information
We do not sell your personal information. We share it only as needed with:
- Service providers who help us operate the Site and business — including our payment provider (Blockonomics), email delivery infrastructure, hosting providers, shipping and fulfilment partners, and analytics providers.
- Legal and safety — where required by law, regulation, legal process, or to protect the rights, property, or safety of KGEAR, our customers, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
6. Data Retention
We keep personal information for as long as needed to provide our services, fulfil the purposes described in this Policy, and comply with legal, tax, and accounting requirements. When no longer needed, information is deleted or anonymised.
7. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of marketing, and to object to or restrict certain processing.
- California residents (CCPA/CPRA): the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information.
- EU/UK residents (GDPR): the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with a supervisory authority.
To exercise any right, contact us at admin@kgearus.to. We will respond as required by applicable law and may need to verify your identity first.
8. Data Security
We use reasonable technical and organisational measures to protect your information, including encryption in transit (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
10. Children’s Privacy
The Site and our products are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
11. International Users
We operate from the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries where our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be posted on this page.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at admin@kgearus.to.